Terms Due vs Shopify's built-in payment terms

Terms Due does not replace Shopify's payment terms. It sits on top of them. Here is what each one does.

Terms Due vs Shopify's built-in payment terms

Side by side

Shopify B2B on its ownShopify B2B with Terms Due
Net 7 to Net 90, due on fulfilment, fixed dateYesYes, uses Shopify's terms
Vaulted cards at checkoutYesYes, uses Shopify's vault
Payment reminder emailOne, sent by hand from the orderScheduled sequence before and after the due date
Text message remindersNoYes
Credit limit checked at checkoutNoYes
Block orders from overdue accountsManualAutomatic, lifted on payment
Charge saved card on the due dateManual, from the orderAutomatic, with notice and retries
Aging reportNoYes
Monthly statements and a pay-now pageNoYes
UK statutory interest and compensationNoYes
Editable reminder wording with your logoNoYes
Weekly digest of who owes whatNoYes

Based on Shopify's published B2B features as of October 2026. Shopify adds features regularly, so check its help centre for the latest.

What Shopify does well

The company model is good: companies, locations, contacts with roles, catalogs and price lists per location, and payment terms per location. Checkout on terms is clean, vaulting a card is one setting, and the order carries its due date and payment status like any other. Since April 2026 all of this is on every paid plan.

Terms Due relies on all of it. Companies, locations, terms, orders and payments stay in Shopify. The app reads them, adds the credit control around them, and writes payments back to the orders so your reports and integrations keep working.

The day an invoice goes overdue

Shopify alone

  • The order's payment status changes to overdue.
  • Nobody is told unless someone is filtering the orders list.
  • The buyer can place their next order on the same terms.
  • Someone clicks Send reminder, once, when they notice.
  • To stop further orders, someone edits the company's terms and must remember to put them back.

With Terms Due

  • The buyer already had a heads-up five days ago and a due-today text this morning.
  • A week later an overdue notice goes by email and text, with the invoice attached.
  • At 14 days the company is on hold and checkout says so.
  • Payment lifts the hold within minutes and restores the terms.
  • You see it all on the aging report and in Monday's email.

When Shopify on its own is enough

If you have a few trade buyers who always pay on time, Shopify's payment terms and its reminder email may be all you need. Many merchants run five or ten accounts that way for years.

Once you have more accounts than you can keep in your head, or one buyer has already cost you money, the missing pieces are limits, holds and a reliable collection routine. That is what Terms Due adds. The tipping point is usually somewhere between fifteen and thirty trade accounts, or the first bad debt, whichever comes first.

Worked example

The same reorder, two ways

Harbour and Pine owe $40,120 across four invoices, the oldest 68 days late, and try to place a $3,800 reorder on Net 30.

On Shopify alone, the order goes through. The overdue invoices are visible on the orders list if someone looks, and the balance is now $43,920. On Shopify with Terms Due, checkout stops with the amount owed and a pay link, because the account is over its $25,000 limit and past the 14-day grace period. The buyer pays $22,440 that afternoon, the hold lifts, and the reorder goes through an hour later with the balance at $21,480 instead of $43,920.

Balance before reorder$40,120
Shopify alone, after reorder$43,920
With Terms Due, after payment and reorder$21,480

What stays exactly the same

  • Where you manage companies, locations, contacts and catalogs: Shopify admin.
  • Where payment terms are set: the company location, or the order.
  • Where orders live and where payments are recorded: the Shopify order.
  • Your storefront, prices and checkout, apart from the hold message when it applies.
  • Your accounting integration, which sees paid orders as it always has.

Questions

Do I have to change how I set up companies in Shopify?

No. Keep managing companies, catalogs and payment terms in Shopify. Terms Due reads them.

Does Terms Due change my buyers' payment terms?

Only when a hold applies, and only for the duration of the hold. When the balance is paid the terms are restored exactly as they were.

Will Shopify add these features itself?

Possibly, over time. Shopify's B2B roadmap has focused on catalogs, checkout and ordering. If it adds credit control, Terms Due will use it rather than duplicate it, as it already does with payment terms and vaulted cards.

Does Terms Due work on Shopify Plus?

Yes, on every plan with native B2B: Basic, Grow, Advanced and Plus.

Can I keep using Shopify's reminder email as well?

You can, but there is no need, and two reminders on the same day confuse buyers. Let Terms Due run the sequence.

Stop chasing wholesale invoices by hand

Install Terms Due, set a credit limit for each buyer and let the app hold, remind and collect.

Install on Shopify